سياسة الشحن و الاسترجاع

سياسة الشحن

(القاهرة و الجيزة)
يتم شحن المنتج خلال 2-4 أيام بعد يوم التأكيد
و خارج أيام العطلات الأسبوعية و الرسمية

(محافظات مصر)

يتم شحن المنتج خلال 3-5 أيام بعد يوم التأكيد
و خارج أيام العطلات الأسبوعية و الرسمية

سياسة الأستبدال و الأسترجاع

يتم مراجعة الأوردر بالكامل عند الاستلام في وجود المندوب
يسمح بفتح الأوردر
مسموح بالأستلام الجزئي

بعد انصراف المندوب متاح أستبدال أو استرجاع المنتج مع دفع تكلفه الشحن للمندوب
بشرط أن يكون المنتج بحالته الأصليه

Our refund and returns policy lasts 7 days. 7 days have passed since your purchase, we can’t offer you a full refund or exchange

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Contact us at {email} for questions related to refunds and returns.